TIBCO’s infrastructure software focuses on real-time communication for business-to-business, business-to-consumer and business-to-employee data transfers, including facilitation of communication between otherwise incompatible software. The company provides middleware, which allows for access to real-time data between multiple systems while predicting users’ needs. The software appears in Amazon.com’s personalized product recommendations, and FedEx’s package tracking system. Clients also use the software’s feedback to deliver special offers to customers based on their browsing habits.